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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carrer De La Portella 9, Palma de Mallorca, Spain, 07001

Portella offers a unique 5-star accommodation experience in a restored 17th-century palace featuring Arab and Baroque influences. Amenities include a fitness centre, a hammam, a swimming pool, private parking, a garden, and a terrace. The hotel is located in Old Town, adjacent to the iconic Arab Baths.

Rooms & Amenities

All guest rooms at Portella feature air conditioning, a flat-screen TV with streaming services, and a minibar. Suites include city views, soundproof walls, and a coffee machine. Select rooms also offer a private balcony.

Dining & Culinary Services

Dining options at Portella include a buffet, à la carte, or continental breakfast served by an in-house Chef. Seasonal dishes crafted from artisanal local products are available throughout the day in the dining room, courtyard, or rooftop. Guests can request personalized dishes from the private chef and utilize the wine concierge service for curated local selections.

Leisure & Wellness

The wellness facilities include a gym equipped with Technogym equipment and a traditional hammam. Customized treatments and massages are offered, focusing on various relaxation techniques. Guests can unwind in the central courtyard or on the private rooftop terrace with views of Palma Cathedral.

Location & Transportation

Portella's location in Old Town provides convenient access to numerous cultural landmarks such as the Catedral de Mallorca and Castell de Bellver. Nearby transport options include local bus services and the city train. Popular points of interest like Avenida Jaime III and Museu Fundacion Juan March are within walking distance.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Small Double Room
Max:
2 persons
205 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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Double Room
Max:
2 persons
220 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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Junior Suite
Max:
2 persons
435 sq. feet 
Bed options:
1 King-size bed
Shower
Coffee machine
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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Palma de Mallorca1400 ft
Airports
Palma de Mallorca (PMI) 5.9 mi
Train
Palma Intermodal Station4000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Cycling
  • Yoga class
  • Sports trainer

Guest Parking

  • Shared kitchen
  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Turkish bath
  • Steam room
  • Beauty treatment
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Shared kitchen
  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carrer De La Portella 9, Palma de Mallorca, Spain, 07001
Map view
Carrer De La Portella 9, Palma de Mallorca, Spain, 07001
Nearby
Church
Catedral de Mallorca
1900 ft
Palace
Royal Palace of La Almudaina
1400 ft
Square
Plaza Mayor
800 ft
La Rambla
1200 ft
Church
Convent of Santa Clara
300 ft
Square
Placa Major
800 ft
Gallery
Can Solleric
2000 ft
Church
Santa Eulalia
1100 ft
Museum
Museu Fundacion Juan March Palma
1100 ft
Plaza del Olivar
1900 ft
Museum
Fundacion Bartolome March Servera
1200 ft
Museum
Museum of Mallorca
300 ft
Church
Church of Sant Nicolau
1600 ft
Plaza de Juan Carlos I
Passeig des Born
1400 ft
Square
Placa de la Reina
1100 ft
Square
Placa de Cort
800 ft
Carrer de Can Serra
Arab Baths
2000 ft
Placa de la Porta del Camp
Porta del Camp square
1700 ft
Museum
Museu Diocesa de Mallorca
500 ft
Placa de Sant Francesc
Monumento a Fray Junipero Serra
1000 ft
Restaurants
Cafe Murada Ristorante & Pizzeria
600 ft
Paseo Dalt Murada 2
Serendipity
700 ft
Calle Sol 2
Sa Bodegueta
1000 ft
Carrer Sant Crist
Rooftop El Llorenc
1400 ft
Placa de Llorenc Villalonga 4
Ombu
1400 ft
Paseo Born 7 Plaça de la Reina

Reviews and Ratings

Reviews from guests about their experience.
58%
loved their spa retreat and can’t wait to return.
5.8/10
Guest rating
Rooms
9.4
Location
9.2
Service
9.2
Dining
8.0
Guest reviews
5.8/10
based on 5 reviews
9.5
9.5/10 based on 125 reviews
Mia
United Kingdom, February  2025
5.8/10

My stay at Portella was quite good, with beautiful decor and a cozy atmosphere. although I did miss having a full-length mirror in my room. The shower was fantastic, and the service was great overall. I appreciated the friendly team, especially Luke, who went above and beyond, ensuring I had an enjoyable trip.

Rooms
9.0
The Junior Suite I stayed in felt like home, featuring comfortable furnishings and charming details. The bed was incredibly cozy, making it hard to get up in the morning.
Service
9.0
The staff were exceptionally good, providing genuine service that made me feel special during my stay. Luke was particularly knowledgeable and helpful.
Location
8.0
Located in the heart of the old town, Portella is near many restaurants and shops. However, I found it a bit tricky for taxis to drop me off right at the hotel due to the narrow streets.
Dining
9.0
The breakfast was excellent, featuring local flavours that enhanced my experience. It embodied authentic service that matched the cozy atmosphere.
Facilities
8.0
The hotel offered a good range of facilities, including room service and tour assistance, making my stay more convenient.
James
United Kingdom, February  2025
6.0/10

My stay at Portella was a dream. a luxurious experience in a historic setting. The staff were incredibly warm and efficient, contributing to the oasis-like feel of the hotel. While the location was perfect, with attractions like the Arab Baths and the cathedral just a short stroll away, navigating the tight inner city roads was a bit of a challenge. Overall, a fantastic experience with some minor logistical hiccups.

Rooms
10.0
I stayed in a Junior Suite. the big bed made for a truly comfortable rest. The space was generous and perfectly suited to my needs. Just lovely.
Service
10.0
The staff were friendly and knowledgeable. I appreciated chatting with Luke about the hotel's history, and Chiska, one of the chefs, was a bright spirit who made dining feel personal.
Location
9.0
Portella's location was incredibly special. being right next to the cathedral and across from the port, I had easy access to many tourist highlights while enjoying the quiet of the hotel.
Dining
10.0
The food was exquisite. I particularly loved the eggs benedict at breakfast and the sea bass with black olive sauce for dinner; everything was crafted with care.
Facilities
9.0
The hotel offered a range of convenient services. from rapid laundry to a welcoming drink upon arrival, which made my stay hassle-free and enjoyable.
Lily
United Kingdom, January  2025
5.4/10

I had a lovely stay at Portella, enjoying its idyllic location right next to the cathedral and the marina. The room was generous and felt like a private oasis, though I faced some challenges with parking and inconsistencies about the child policy. Overall, it was a great experience, but a few areas could use improvement, like the limited breakfast options.

Rooms
9.0
I stayed in the Junior Suite, which was spacious and beautifully designed. The open air courtyard added an extra touch of charm, and I particularly appreciated the comfortable foldout crib they prepared for my infant.
Service
8.0
The staff were warm and accommodating, particularly the kitchen team who personally crafted meals for my child. While my overall experience with service was excellent, I did notice that the concierge wasn't always available when I needed assistance.
Location
10.0
Portella's location is fantastic, situated within the historic Mallorcan walls and just steps away from main attractions like the cathedral and port. It truly feels like a hub for exploring the vibrant city.
Dining
6.0
While the service was attentive, I found breakfast options to be quite limited and not reflective of a 5-star experience. The breakfast menu felt awkward, with very few selections available, which was disappointing.
Facilities
7.0
The hotel offers basic amenities like room service and laundry, but I would have loved more common spaces to relax. Facilities, such as the small gym and sauna, were functional but minimal.
Penelope
United Kingdom, December  2024
6.0/10

I had a fabulous stay at Portella, where the luxurious room and warm staff made my experience lovely. The location is perfect, right in the charming old town, close to the cathedral and port. Although the parking situation can be a bit tricky, especially for those with a lot of luggage, the friendly service made up for it.

Rooms
10.0
My room was immaculate, spacious, and equipped with gorgeous Diptyque toiletries. I loved every moment spent in the luxurious surroundings.
Service
10.0
The staff were incredibly warm and accommodating, especially Luke, who made me feel welcomed with a local wine. They were attentive and provided personalized service throughout my stay.
Location
9.0
Portella is tucked away in the old town, making it feel like an oasis. I was just a stone's throw from some of Palma's main attractions like the cathedral and the port.
Dining
9.0
Dining at Portella was a delight, with the kitchen staff crafting individualized dishes, and I enjoyed chatting with the personable chef, Chiska.
Facilities
9.0
The hotel offers excellent facilities including rapid laundry service and attentive housekeeping, ensuring I always had what I needed.
Ivan
United Kingdom, October  2024
6.6/10

I recently stayed at Portella for 7 nights and found it to be a beautiful oasis within the walls of Palma. The location is perfect, just a stone's throw from the cathedral and the marina. However, the breakfast experience felt awkward and didn't quite meet my expectations for a luxury service. Overall, I would rate my experience a solid 9.0.

Rooms
9.0
I loved my Junior Suite! The space was generous and the foldout crib for my infant was set up promptly. It felt stylish and very clean, which made our stay comfortable. The housekeeping service was also very responsive.
Service
9.0
The staff were fantastic; they were flexible and accommodating. Particularly, the kitchen staff crafted personalized meals for my child after speaking with us. Although there were some inconsistencies with their child policy, they generally made our stay pleasant.
Location
10.0
The hotel's location is simply unbeatable! It's right next to the cathedral and close to many restaurants, which made exploring Palma a breeze. I felt like I was in the heart of the city while enjoying a peaceful atmosphere.
Dining
6.0
The breakfast was disappointing. It featured a limited selection and felt awkward, not living up to 5-star expectations. While the dishes were decent, they didn't justify the price or the overall experience at the hotel.
Facilities
8.0
The hotel facilities were decent but modest. There was no lavish lobby or pool, but they did offer amenities like rapid laundry service and room service. It felt more like a cozy boutique hotel than a traditional luxury one.
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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room